Consumer Information

Please note the following important information for consumers, which apply for purchases at VEGOURMET Vegan-Versand:

Right of Cancellation

As a consumer, you are no longer bound to your order, if it is revoked within a period of 1 weeks after your order is placed. The revocation does not have to contain reason and can be made in writing (as in an e-mail to, VEGOURMET). To comply with the deadline a timely mail is enough. Mail to:

Goods excluded from return are

* Goods, which are produced in accordance with customer specifications or are clearly tailored to their personal needs or which, by reason of their nature, cannot be returned or are liable to deteriorate or those which are past their expiration date.

Time of contract activation

After entering your personal data and clicking on the OK button, you are entering a binding contract to purchase the products contained in the shopping cart. The confirmation of receipt of the order is immediately sent after the submitting of the order. The contract is valid with our confirmation notice or through delivery of the goods.

Insight into to text of contract

You can use our General Terms and Conditions (AGB) on this website at any time. The specific order data via the Internet are not available for security reasons.


The warranty is subject to the statutory provisions, in which case we would rectify discrepancies by shipping missing goods or correcting the error. If the correction of error is unsuccessful or is deficient, you can return the goods for a refund of the full purchase price or keep the product at a reduced purchase price. For information about any manufacturers' warranties please refer to the product documentation.


VEGOURMET Veganversand
Glatzegg 298, 6942 Krumbach, Austria
Shop / Warehouse: Mühle 508, A- 6863 Egg
(Business Registry A - 6900 Bregenz)
Owner: Alfred Waibel